Policies
Terms
| Term | Details |
| Payment Methods | T/T (Recommended) · PayPal |
| Currency & Fees | USD; Buyer bears all bank charges |
| Order Processing | Order confirmed within 3 working days of full payment receipt |
| Processing & Handling | 3–7 working days after receipt of full payment |
| Express | 3–7 working days |
| Air Freight | 8–15 working days |
| Rail Freight | 25–40 working days (Bulk Orders) |
| Sea Freight | 40–60 working days (Bulk Orders) |
| Tracking Information | Tracking number provided upon shipment |
| Estimated Lead Time | Transit times are estimates. Delays may occur due to customs, congestion, or uncontrollable factors. |
| Return Eligibility | 30 days return window, with items unused and in original packaging |
| Non-Returnable Items | Custom-made items · Damaged by misuse |
| Return Process | Request via email → Review within 3 working days → Return authorized upon approval |
| Return Shipping Costs | Buyer’s responsibility, unless the return is due to our error (e.g., wrong item, defect) |
| Refund Process | Refund issued to the original payment method after inspection and approval |