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Terms & Conditions

Payment Terms

• Payment Methods : We accept payment via Telegraphic Transfer (T/T) and PayPal. Please ensure that your payment is made in full before we proceed with order processing .

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• Payment Confirmation : Your order will be processed only after full payment is received. A confirmation email with invoice details will be sent to you within 24 hours. Please note that the processing time may vary depending on the payment method and the time it takes for the funds to clear .

• Payment Security : Your payment information is handled securely. For T/T, please follow the bank’s instructions to ensure a safe transaction. For PayPal, the platform’s security measures will protect your transaction details .

• Currency & Fees : All prices are displayed in USD. You are responsible for any bank charges, transfer fees, or currency conversion costs associated with your payment method .

Shipping Terms

• Shipping Time : Orders are shipped within 7 business days after receiving full payment (excluding weekends and public holidays).Please note that this is an estimated time and actual shipping may be subject to factors such as customs clearance and carrier schedules . 

• Shipping Methods : We offer two reliable shipping options

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         • Cost-effective for bulk orders .

         • Estimated delivery : 35 - 50 business days (varies by destination).

2.Air Shipping   air-freight.png 

         • Faster delivery for urgent needs .

         • Estimated delivery : 5 - 7 business days (varies by destination).

Key Notes

         • Shipping costs will be calculated automatically at checkout based on weight/destination.

         • Tracking numbers will be emailed once your parcel is dispatched. You can use this number to track the status of your shipment through the carrier’s website.

         • Delays may occur due to customs clearance or unforeseen circumstances (e.g., weather).

Refund & Return Policy

• Refund Conditions : Refunds will be considered under the following circumstances

         • The product is defective or damaged upon arrival.

         • The product received does not match the description on our website.

         • There was an error in shipping (e.g., wrong item sent).

• Return Eligibility :

         • Items must be unused, undamaged, and in their original packaging with tags attached.

• Non-Returnable Items :

         • Customized or personalized products.

         • Items damaged due to improper use or handling by the buyer.

• Return Process :

         • Email us with your order number and return reason, We will review your request within 3 business days.

         • Send the item to our designated warehouse (return address will be provided).

• Return Costs :

         • Buyer bears return shipping costs unless the return is due to our error.

 

Additional Disclaimers :

Delivery timelines are estimates and not guaranteed .